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While on an active call, Place a call on hold, Transfer a call – Nortel Networks 2210 User Manual

Page 65: Place a call on hold transfer a call

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65

While on an active call

While on an active call

This section describes features available during an active call.

Place a call on hold

Use the Hold feature when talking on one line and another call arrives on a second
line. Retain the original call by placing it on hold and then answer the second call.

To place a call on hold:

+

Press the

Function

key and the number

2

key to activate the Hold function. The

number corresponding to the line on
hold flashes in the upper display area.

Note: If

Automatic Hold

is enabled, the

active call is automatically placed on
hold when you answer the second call.

To retrieve a call on hold:

1.

Press the

Line

key to access the Feature

Keys menu in the active (off-hook)
state.

2.

Press the number key corresponding to
the flashing line number in the upper
display area.

Transfer a call

Use the Transfer feature to redirect a call to the appropriate person.

To use the Transfer feature to direct a
call to a third party:

1.

Press the

Transfer

soft key. The other

party is on hold and a dial tone sounds.
The line number corresponding to the
line on hold flashes steadily in the upper
display area.

2.

Dial the DN to which the call is being
transferred.

Trns