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Customer support, Customer support -1 – NEC PAGEWORKS 8E User Manual

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Customer Support

Customer support for all Minolta PageWorks printer products is
available 24 hours a day, seven days a week by calling

1-800-459-3250

(from within North America). Minolta also maintains a web site which
provides printer driver downloads, Frequently Asked Questions and
handles all e-mail requests for technical assistance at:

www.minoltaprinters.com.

Please be prepared to provide the following information when
contacting Minolta Customer Support:

• Model Name

• Serial number

• A detailed description of the problem

For questions or problems with installation, please be prepared to
provide the following additional information:

• Brand name and model number of the computer

• Type of processor

• Type of operating system

• Amount of installed RAM

PageWorks.book Page 1 Tuesday, April 21, 1998 3:55 PM