Nortel Networks M3905 - Manual (Page 6)

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Table of Contents
Call features 52
Use Group Call .................................................................................... 52
Use Privacy Release .............................................................................. 53
Activate Override ................................................................................. 54
Activate Override, Enhanced ................................................................ 54
Use the Buzz signal .............................................................................. 55
Make an announcement over the Call Page ............................................ 55
Use Forced Camp-on ........................................................................... 56
Radio Page Feature .............................................................................. 56
Your telephone display information 59
Understand the Meridian 1 Calls Waiting status indicator for ACD .......... 59
Understand the ACD display information for the Meridian SL-100 ........... 59
Display agent status .............................................................................60
Display queue ...................................................................................... 61
Display call information ........................................................................ 61
Your M3905 Call Center Telephone Options menu 62
Options feature list .............................................................................. 62
To access your adjustable features in the Options menu .......................... 63
Select language ................................................................................... 64
Change feature key label ...................................................................... 64
Adjust the contrast ............................................................................... 65
Adjust the volume on your telephone ..................................................... 66
Choose Ring type ................................................................................. 67
Use Call Timer ..................................................................................... 68
Format Date/time 68
Use Key Click ...................................................................................... 69
Headset Type ....................................................................................... 70
Display Diagnostics .............................................................................. 71
Set MCA Data Parameters .................................................................... 71
Accessories for the M3905 73
Additional Key Caps ............................................................................73
Accessory Connection Module (ACM) .................................................... 73
Headset ............................................................................................... 73