Agent logout – Nortel Networks M3905 User Manual

Page 25

Call Center Agent/Supervisor Features

Example
To re-enter ACD DN 1 without using
Priority (press

£ ‚ £

to correct

ACD DN 1):

Dial

your Agent ID

Supervisor ID

ACD DN 1

£ ‚ £

ACD DN 1

ACD DN 2

ACD DN 3

ACD DN 4

ACD DN 5

£ £

Note:

This feature is not available on the

Meridian SL-100.

Agent logout

Press the

Make Busy

Key

and disconnect

the headset. The LED indicator lights
continuously.

Note:

If you press the Make Busy Key

while

on an ACD call, you will be logged out
automatically when the call is finished.

Make Busy