System log, System log -11 – Polycom 1 User Manual
Page 129
Statistics and Diagnostics
11 - 11
To view and download a CDR archive via the web interface:
1.
On a PC, open a web browser.
2.
In the browser address line, enter the system’s IP address, for example,
http://10.11.12.13
, to go to the web interface.
3.
If prompted, enter admin as the user name, and enter the admin
password.
4.
Click Utilities > Call Detail Report to view the details of the file.
5.
Click Save Archive and then specify a location on your computer to save
the file.
System Log
To download a system log via the web interface:
1.
On a PC, open a web browser.
2.
In the browser address line, enter the system’s IP address, for example,
http://10.11.12.13
, to go to the web interface.
3.
If prompted, enter admin as the user name, and enter the admin
password.
4.
Click Diagnostics > System Log > Download Logs.
5.
Click Download support information package and then specify a
location on your computer to save the file.