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Download failure or recovery messages – Polycom SpectraLink 1725-36034-001 User Manual

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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

86

PN: 1725-36034-001_B.doc

Message

Description

Updating Code

Handset is downloading new software into memory. The number icons at the
bottom of the display indicate which file number is currently being downloaded. This
message also displays a progress bar. When the progress bar fills the display line
the update operation is complete on that file.

When the update is complete, the handset displays the extension
number, and is ready for use.

Download failure or recovery messages

The following display messages indicate a failure or recovery
situation during the download process.

Message

Description

Server Busy

Handset is attempting to download from a TFTP server that is busy downloading
other phones and refusing additional downloads. The handset will automatically
retry the download every few seconds.

TFTP
ERROR(x):yy

A failure has occurred during the TFTP download of one of the files. (x) = The file
number which was being downloaded; yy is an error code describing the particular
failure. Possible error codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the TFTP server
configuration.

16 = No TFTP server address. Check the TFTP server IP configuration in the

handset or in the DHCP server.

81 = File put into memory did not pass CRC. The handset will attempt to

download the file again.

FF = Timeout error. TFTP server did not respond within a specified period of time.

Erase Failed

Download process failed to erase the memory in the handset. This operation will
retry.

Waiting

Handset has attempted some operation several times and failed, and is now waiting
for a period of time before attempting that operation again. This waiting period
preserves Battery Pack life.

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