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Solving coverage issues, Diagnostics mode – Polycom SpectraLink 1725-36034-001 User Manual

Page 76

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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)

76

PN: 1725-36034-001_B.doc

Solving coverage issues

Coverage issues are best resolved by adding and/or relocating APs.
Overlap issues may be resolved by reassigning channels to the APs or
by relocating the APs. See Chapter 10 Troubleshooting under Access
Point Problems
for more information.

Diagnostics Mode

The

Diagnostics Mode

is used to evaluate the overall quality of the link

between the handset, AP, and infrastructure side equipment, such as
proxy server. Unlike site survey, the

Diagnostics Mode

is used while

the functional code is running, and during a call.
When

Diagnostics

Mode

is turned on in the Admin menu, the handset

can display diagnostic screens any time it is active (in a call).
Start the display of diagnostic information by pressing the

MENU

key.

Pressing the

MENU

key multiple times will cycle through the various

screens and the normal off-hook (proxy server) display. The numeric
icon at the top of the display indicates what screen number is being
displayed. For example, the first time the

MENU

key is pressed, the

1

icon is shown, and the first set of counters is displayed. The next time
it is pressed, the

2

icon is shown, and the next set of counters is

displayed. The screens will be cycled through in this fashion until
there are no more screens to be displayed, after which the screen
returns to the normal off-hook proxy server screen.
Note that the normal use of the

MENU

key is not available if

Diagnostics

Mode

is enabled.

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