Solving coverage issues, Diagnostics mode – Polycom SpectraLink 1725-36034-001 User Manual
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SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)
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PN: 1725-36034-001_B.doc
Solving coverage issues
Coverage issues are best resolved by adding and/or relocating APs.
Overlap issues may be resolved by reassigning channels to the APs or
by relocating the APs. See Chapter 10 Troubleshooting under Access
Point Problems for more information.
Diagnostics Mode
The
Diagnostics Mode
is used to evaluate the overall quality of the link
between the handset, AP, and infrastructure side equipment, such as
proxy server. Unlike site survey, the
Diagnostics Mode
is used while
the functional code is running, and during a call.
When
Diagnostics
Mode
is turned on in the Admin menu, the handset
can display diagnostic screens any time it is active (in a call).
Start the display of diagnostic information by pressing the
MENU
key.
Pressing the
MENU
key multiple times will cycle through the various
screens and the normal off-hook (proxy server) display. The numeric
icon at the top of the display indicates what screen number is being
displayed. For example, the first time the
MENU
key is pressed, the
1
icon is shown, and the first set of counters is displayed. The next time
it is pressed, the
2
icon is shown, and the next set of counters is
displayed. The screens will be cycled through in this fashion until
there are no more screens to be displayed, after which the screen
returns to the normal off-hook proxy server screen.
Note that the normal use of the
MENU
key is not available if
Diagnostics
Mode
is enabled.