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Chapter 5 - supporting advanced users, Chapter 6 - testing and troubleshooting – Polycom ViewStation EX4000 User Manual

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Contents

© Polycom, Inc.

iii

Installation ........................................................................................................... 84

Installing a V.35/RS-449/RS-530 Network Interface Module ............................ 85

Cables Used with the V.35/RS-449/RS-530 Network Interface Module ... 85
Installation ........................................................................................................... 86

Network Configuration.................................................................................................... 88

On a PRI T1 Network: Configuring the CSU......................................................... 88
Firewall and NAT Issues .......................................................................................... 89

Configuring the System to Operate Behind a Firewall ................................. 89
Configuring the System to Operate Behind a NAT.......................................90

Connecting the System to a PC .......................................................................................91

PC Requirements ................................................................................................ 91
Connecting the PC to the LAN Through the ViewStation EX,

ViewStation FX, or VS4000............................................................................. 92

Connecting the System to a PC off the LAN .................................................. 94

Placing Test Calls .............................................................................................................. 96

Chapter 5 - Supporting Advanced Users ................................ 97

Multiple-Monitor Mode ................................................................................................... 98
RS-232 Interface...............................................................................................................105

RS-232 Control Mode .......................................................................................105
RS-232 Pass-Thru Mode...................................................................................105
Flow Control......................................................................................................106

Configure the System for RS-232 Operation........................................................107
Command Line Interface (CLI)..............................................................................107

Chapter 6 - Testing and Troubleshooting ............................. 109

Indicator Lamps ..............................................................................................................109

Indicator Lamps on the PRI Network Interface Module ...................................110
Indicator Lamps on the Quad BRI Network Interface Module ........................111
Indicator Lamps on the V.35/RS-449/RS-530 Network Interface Module.....112

Fault Isolation ..................................................................................................................113
ISDN Error Codes ...........................................................................................................114

Appendix A - System Interoperability................................. 121

Appendix B - ViewStation Series Cables ............................. 125

Board Room and Custom Room Systems .....................................................125