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Isdn error codes – Polycom ViewStation EX4000 User Manual

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Integrators’ Reference Manual for ViewStation EX, ViewStation FX, and VS4000

114

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ISDN Error Codes

The following table describes codes that the ISDN switch sends to
the router to indicate call status. Although the codes are
standardized, each ISDN service provider defines them differently.
Because of this, the definitions in the table may not exactly match
the messages that appear on your monitor.

Table 6-7. ISDN Call Status Codes

Code

Cause

Definition

1

Unassigned
number

The switch received the sent ISDN number
in the correct format, but no destination
equipment uses the number.

2

No route to
specified transit
network

The ISDN exchange does not recognize the
intermediate network through which to route
the call.

3

No route to
destination

The intermediate network through which the
call is routed does not serve the destination
address.

6

Channel
unacceptable

The specified channel does not provide
adequate service quality to accept the
requested connection.

7

Call awarded
and delivered

The user is assigned an incoming call that is
being connected to a call channel that has
already been established for this user and
this type of call.

16

Normal call
clearing

The originator or receiver of the call has
requested that it be cleared.

17

User busy

All B channels are in use; the called system
acknowledges the connection request, but is
unable to accept the call.

18

No user
responding

The destination equipment does not
respond to the call, so the connection
cannot be completed.

19

No answer from
user (user
alerted)

The destination equipment did not complete
the connection within the prescribed time
after responding to the connection request.
The problem is at the remote end of the
connection.