Polycom TransTalk 9000-Series - Manual (Page 414)

Problems with System Phones
6-7
■
If Coverage Call for XX does not display, call the hotline (see
page 6-1).
Priv. Is Displayed Instead of Caller ID
Information
Possible Cause: The caller used a star code, *67, to block Caller ID information or
has instructed their telephone company to block Caller ID information.
What to do: Nothing; this is the normal operation for these conditions.
“- - - - - - - - - - - -” Is Displayed Instead of Caller ID
Information
Possible Cause: The call originated outside the area for which the phone
company can provide Caller ID information.
What to do: Nothing; this is normal operation for the Caller ID service.
Some Caller ID Information Does Not Display
Possible Cause: Not all calls on Caller ID lines are displayed. This varies by local
phone company.
What to do: If Caller ID information for a large number of calls is not displayed,
contact your local telephone company.
Intercom Autodialer Does Not Work Properly
Possible Cause 1: Telephone cord is plugged into wrong jack on bottom of
Intercom Autodialer.
What to do: Plug the modular telephone cord into the correct jack—see the
PARTNER Advanced Communications System Installation guide for instructions.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 2.
Possible Cause 2: Intercom Autodialer is not receiving auxiliary power.
What to do: Make sure the Intercom Autodialer is plugged into an electrical outlet.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 3.
Possible Cause 3: The cord is defective.