Universal serial bus (usb) device problems, Universal, Serial – Lenovo THINKSERVER TS100 6434 User Manual
Page 88: Usb), Device, Problems
Universal
Serial
Bus
(USB)
device
problems
v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
the
parts
listing
in
the
Hardware
Maintenance
Manual
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Symptom
Action
A
USB
device
does
not
work.
1.
Run
USB
diagnostics
(see
“Running
the
diagnostic
programs”
in
the
Hardware
Maintenance
Manual).
2.
Make
sure
that:
v
The
correct
USB
device
driver
is
installed.
v
The
operating
system
supports
USB
devices.
3.
Make
sure
that
the
USB
configuration
options
are
set
correctly
in
the
Configuration/Setup
Utility
program.
(For
more
information,
see
theUser
Guide
on
the
ThinkServer
Documentation
DVD.)
4.
If
you
are
using
a
USB
hub,
disconnect
the
USB
device
from
the
hub
and
connect
it
directly
to
the
server.
74
ThinkServer
TS100
Types
6431,
6432,
6433,
6434:
Installation
Guide