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Calling for support, Calling for support -33, Calling for support” on – Kodak DryView 8900 User Manual

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Troubleshooting

January 10, 2006

5E6155

4-33

3. Inspect the sorter rollers on the left side of the sorter. Remove any

film. If the film is jammed in one of the feed roller sets, turn the sorter
knob in the appropriate direction to free the film.

4. To access the inside area of the sorter:

a. Press down on the release latch.

b.Carefully tilt the sorter to the left until it is in a resting position.

5. Remove any film. If the film is jammed in one of the feed roller sets,

turn the sorter knob in the appropriate direction to free the film.

6. Carefully tilt the sorter back to its locked position.

7. Close the hood.

8. If you cannot clear the jammed film, call an Authorized Service

provider of Kodak Products.

Calling for Support

If you cannot repair the machine and need help, you should call for
support. Before you call, have the following information available:

• Model number: 8900

• K-number: (see front of the laser imager above the Kodak logo)

• Phone Support number: 1-800-328-2910 (U.S. only)