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Troubleshooting – Sony CMD-Z100 User Manual

Page 88

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•The phone is off.

Turn the phone on.

•Battery is fully discharged.

Recharge the battery.

•The phone is outside the

service area, or the signal
is too weak. Extend the
antenna fully.

•The buttons may be locked.
•The phone may be locked.

Enter the lock code to
unlock the phone.

•Check the signal strength.
•If the icon is displayed,

there is no service.
See above.

•Check the number.
•Press

SEND

.

•Listen for a busy signal.

•The microphone may be

muted. Unmute the
microphone.

•Adjust the earpiece volume.

If possible, also reduce the
noise around you.

Nothing
appears on the
display.

The out-of-
service icon ( )
appears.

Nothing
happens when
you press the
buttons.

The call does
not go through.

You can hear the
other party, but
the other party
cannot hear you.

You hear the
other party only
faintly.

Problem

Troubleshooting

Cause/Remedy

Page

20

17

21

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21

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23

24,

56

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CM-Z100/87-98final

3/3/98, 9:47 AM

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