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Technical support – Siemens 2614 User Manual

Page 37

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A-2

Table A-1. Troubleshooting Chart

Technical Support

Before contacting Technical Support, please refer to the previous Troubleshooting table. If you are still
unable to resolve the problem, be prepared to provide the following information:

Model number (SpeedStream 2614)

Software version

Date of purchase or installation

Description of the problem

Technical Support for North America is available 24 hours a day, 7 days a week, by phone, email or online:

Phone: 877-823-6722

Email: [email protected]

Online: http://www.speedstream.com

FTP:

ftp.speedstream.com

Printer Server

The printer cannot
print or prints garbage

Make sure the parallel cable between the SpeedStream 2614 and printer is connected
and is in good condition

Symptom

Action