Intel SHG2 User Manual
Page 5

Contents
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5
Solving Problems
Resetting the System ..........................................................................................................79
Initial System Startup...........................................................................................................79
Checklist .....................................................................................................................79
Running New Application Software......................................................................................80
Checklist .....................................................................................................................80
After the System Has Been Running Correctly ....................................................................80
Checklist .....................................................................................................................80
More Problem Solving Procedures ......................................................................................81
Preparing the System for Diagnostic Testing ..............................................................81
Monitoring POST ........................................................................................................81
Verifying Proper Operation of Key System Lights .......................................................81
Confirming Loading of the Operating System..............................................................81
Specific Problems and Corrective Actions ...........................................................................82
Power Light Does Not Light ........................................................................................82
No Characters Appear on Screen ...............................................................................82
Characters Are Distorted or Incorrect..........................................................................83
System Cooling Fans Do Not Rotate Properly ............................................................83
Diskette Drive Activity Light Does Not Light ................................................................84
Hard Disk Drive Activity Light Does Not Light .............................................................84
CD-ROM Drive Activity Light Does Not Light ..............................................................84
Cannot Connect to a Server .......................................................................................84
Problems with Network ...............................................................................................85
PCI Installation Tips....................................................................................................85
Problems with Application Software.....................................................................................86
Bootable CD-ROM Is Not Detected .....................................................................................86
6
Getting Help
...................................................................................................................87
7
Technical Reference
Server Board Jumpers.........................................................................................................89
Enabling PCI-X on Slot 6 and Disabling On-board SCSI.............................................90
8
Regulatory and Integration Information
Product Regulatory Compliance ..........................................................................................91
Product Safety Compliance ........................................................................................91
Product EMC Compliance...........................................................................................91
Product Regulatory Compliance Markings ..................................................................92
Electromagnetic Compatibility Notices.................................................................................93
FCC (USA) .................................................................................................................93
INDUSTRY CANADA (ICES-003)...............................................................................94
Europe (CE Declaration of Conformity).......................................................................94
Taiwan Declaration of Conformity ...............................................................................94
Korean RRL Compliance ............................................................................................94
Australia / New Zealand..............................................................................................94