IBM DR550 User Manual

Page 120

IBM System Storage DR550

Version 3.0 ------17 March 2006

Page 120

IBM Storage Systems

Problem Area

Start with this information

External network communication

Check that the external network Ethernet cables are correctly
connected to the servers.

Check that other systems are able to communicate on the
network?

•

If other systems are experiencing network problems
the problem is external to the DR550

•

If the DR550 is the only system that is failing start with
the pSeries 615 Model 6C3 and Model 6E3 Your
Guide to Removing, Replacing and Installing Parts
SA38-0638-00. See the next table for other sources of
information.

P5 520 service request number or
other server problem indications.

pSeries Diagnostic Information for Multiple BUS Systems
SA38-0509.

Examine the system run-time error log. See

Viewing the AIX

runtime error log

on page 122

P5 520

The following books are available from

http://publib16.boulder.ibm.com/pseries/en_US/infocenter/bas
e

DR550 SAN; 2005-B16 Switch
problems

IBM TotalStorage SAN Switch 2005 Model B16 Installation,
Service and User’s Guide (GC26-7753)
See the next table for other sources of information.

DS4100 Fibre Channel Storage
Server

Solving Problems chapter in DS4100 Installation and User’s
Guide GC26-7531.
See the next table for other sources of information.

EXP100 Storage Expansion Unit

Solving Problems chapter in DS4000 EXP100 Installation and
User’s Guide GC26-7601.
See the next table for other sources of information.

AIX or HACMP

AIX 5L for Power V5.2 Documentation CD LCD4-1144.
See the next table for specific pointers to PDF files on this CD.

DS4000 Storage Manager

DS4000 Storage Manger V9.12 or 9.15 CD.
See the next table for specific pointers to PDF files on this CD.

System Storage Archive Manager

Tivoli Storage Manager for AIX Manuals available at

http://publib.boulder.ibm.com/tividd/td/IBMStorageManagerforAIX5.2.2.html

Tivoli Storage Manager for Client Manuals available at

http://publib.boulder.ibm.com/tividd/td/IBMTivoliStorageManagerClient5.2.2.html