IBM 1220 - Manual (Page 35)

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Solving print quality problems
You can solve many print quality problems by replacing a supply or maintenance item that has reached
the end of its intended life. Check the operator panel for a message about a printer consumable. See
Determining the status of supplies for information about other ways to identify consumables that
need to be replaced.
Use the following table to find solutions to print quality problems.
Symptom Cause Solution
Blank pages • The print cartridges are
defective or empty.
• The transfer roller is
defective.
• The image transfer unit is
defective.
• Replace the print cartridges. See
Replacing print cartridges .
• Replace the transfer roller. See Replace
the image transfer unit and transfer
roller
.
• Replace the image transfer unit. See
Replace the image transfer unit and
transfer roller
.
Black pages • The print cartridges are
defective.
• Your printer requires
servicing.
• Replace the print cartridges. See
Replacing print cartridges .
• Call for service.
Print too light • The Toner Darkness setting
is too light.
• You are using paper that
does not meet the printer
specifications.
• The print cartridges are low
on toner.
• The print cartridges are
defective or have been
installed in more than one
printer.
• Select a different Toner Darkness setting
from the printer driver before sending the
job to print.
• Perform a Color Adjust in the Utilities
Menu. See Utilities Menu .
• Load paper from a new package.
• Avoid textured paper with rough finishes.
• Make sure the paper you load in the
trays is not damp.
• Replace the print cartridges. See
Replacing print cartridges .