Chapter 3. diagnostics, Diagnostic tools overview, Chapter – IBM BladeCenter T Type 8720 User Manual

Page 45: Diagnostics, Diagnostic, Tools, Overview, Identifying, Problems, Using

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Chapter

3.

Diagnostics

This

section

provides

basic

troubleshooting

information

to

help

you

resolve

some

common

problems

that

might

occur

with

your

BladeCenter

T

unit.

If

you

cannot

locate

and

correct

the

problem

using

the

information

in

this

section,

see

for

more

information.

Diagnostic

tools

overview

The

following

tools

are

available

to

help

you

identify

and

solve

hardware-related

problems:

v

Troubleshooting

charts

These

charts

list

problem

symptoms

and

steps

to

correct

the

problems.

See

the

“Symptom-to-FRU

for

more

information.

v

Diagnostic

programs

and

error

messages

The

built-in

self-test

(BIST)

program

checks

the

BladeCenter

T

unit

during

startup

and

generates

error

messages

if

problems

are

found.

The

system

diagnostic

program,

Real

Time

Diagnostics

Version

1.3,

tests

the

major

components

of

your

BladeCenter

T

unit.

The

Real

Time

Diagnostics

software

is

available

from

the

IBM

Support

Web

site

at

http://www.ibm.com/pc/

It

is

run

from

the

IBM

Director

Management

Console

window

(under

the

BladeCenter

T

task

in

the

Task

panel).

To

obtain

the

Real

Time

Diagnostics

program,

go

to

the

following

Web

site:

http://www.ibm.com/pc/support,

and

complete

the

following

steps:

1.

Select

Servers

from

the

list

at

the

left

of

the

window.

2.

Select

Downloadable

files

from

the

list

at

the

left

of

the

window.

3.

In

the

Downloadable

files

by

category

list,

select

Diagnostic.

4.

Click

the

entry

for

Real

Time

Diagnostics,

and

follow

the

instructions

on

that

page.

v

Light

Path

Diagnostics

feature

Use

the

Light

Path

Diagnostics

feature

to

identify

system

errors

quickly.

On

the

BladeCenter

T

unit,

the

Light

Path

Diagnostics

feature

consists

of

the

LEDs

on

the

front

and

rear

of

the

BladeCenter

T

unit

and

on

the

front

of

the

modules

and

blade

servers.

Identifying

problems

using

the

Light

Path

Diagnostics

feature

If

the

system-error

LED

on

the

system

LED

panel

on

the

front

or

rear

of

the

BladeCenter

T

unit

is

lit,

one

or

more

error

LEDs

on

the

BladeCenter

T

components

also

might

be

on.

These

LEDs

help

identify

the

cause

of

the

problem.

This

section

provides

the

information

to

identify

problems

that

might

arise

during

installation

using

the

Light

Path

Diagnostics

feature.

To

locate

the

actual

component

that

caused

the

error,

you

must

locate

the

lit

error

LED

on

that

component.

©

Copyright

IBM

Corp.

2004

35

This manual is related to the following products:

BladeCenter T Type 8730