beautypg.com

The modem loses the connection when in use – Multi-Tech Systems MT3410ZLX-T/2 User Manual

Page 41

background image

41

4 - Troubleshooting

The Modem Connects with Some Modems, but
Not Others

C:

The remote modem may not support data
compression or error correction, which might
cause it to take too long to negotiate a link.

S:

You might try changing the way the modem
negotiates by using the

AT&Qn, ATNn, and

ATS37=n commands. It might be best to start
with

AT&Q0N1.

When Dialing Another Modem, You Receive a
‘CONNECT’ Response, but Nothing Else

C:

The remote modem may be waiting for you to
type a command.

S:

Try to log on to the remote site (press Enter).

S:

Type an AT command, then press Enter.

The Modem Speaker Does Not Make Any Sound
When Connecting to Another Modem

C:

The software may have the speaker disabled.

S:

Change the setting in your software or use the
ATMn command to turn the speaker on.

The Modem Loses the Connection When in Use

C:

The remote modem may have locked up.

S:

Run the Remote Digital Loopback Test (

&T4

command).

C:

The telephone switch may have disconnected
your call.

C:

Your software may have turned off the DTR
signal.

This manual is related to the following products: