Multi-Tech Systems Multi-Tech FaxFinder FF820 - Manual (Page 64)

Chapter 4: FaxFinder Client Software Configuration
Multi-Tech Systems, Inc. FaxFinder Admin User Guide 64
NOTE: The Username entered here must match the entry used in the “User ID” field of the Phone
Book screen in the FaxFinder Server Software. The password entered here must match
the password entered for this client in the Password Administration screen in the
FaxFinder Server software.
Click OK.
4. A new FaxFinder entry should appear on the “Device Status” tab of the FaxFinder Fax Client
Software screen.
The status of the newly registered FaxFinder unit should momentarily go from “Logging in” to “Idle.”
If it goes to Login Failure, then one of two things is wrong:
a. The IP address or domain name is wrong. If that is the case, delete that entry (by right-clicking
DELETE ), and enter a new one; otherwise,
b. The Username/Password combination may be wrong. Verify that the client Username/Password
combination (accessible by right-clicking and selecting Properties on the FaxFinder listed in the
Device Status tab of the client software) matches the User ID/Password combination assigned to
the client-user by the FaxFinder Administrator.