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Section 2: understanding your pcs phone, Understanding your pcs phone – Sanyo Scp 8100 User Manual

Page 11

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Understanding Your

PCS Phone

Section 2

Reaching PCS Customer Service Solutions

SM

You can reach PCS Customer Service Solutions by:

Dialing

on your PCS Phone

Logging on to your account at

www.sprintpcs.com

Calling us toll-free at 1-888-211-4727 (Consumer customers),
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)

Writing to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742

Receiving Automated Usage and Invoicing Information

For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the amount
of minutes and/or data used since your last invoicing cycle.
(Airtime charges will apply.)

To access this information:

Press

.

Note:

This service may not be available in all Affiliate markets.

PCS Directory Assistance

PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.

Press

.

PCS Operator Services

PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.

Press

.

For more information or to see the latest in products and
services, visit us online at

www.sprintpcs.com

.

Note:

PCS Operator Services may not be available in all

Affiliate markets.

Section 1: Getting Started

6

1A: Setting Up Service