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An audio cd does not produce sound, A dvd movie will not play – Gateway MAN FX510 User Manual

Page 98

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CHAPTER 6: Troubleshooting

92

Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

Restart your computer, then enter the BIOS Setup utility
by pressing and holding F2 while your computer
restarts. Make sure that the IDE controllers are enabled.

Make sure that the drive is configured correctly by
following the instructions in the drive documentation.

Reinstall the device driver.

An audio CD does not produce sound

Make sure that the disc label is facing up, then try again.

Some music CDs have copy protection software. You
may not be able to play these CDs on your computer.

Make sure that the volume controls are turned up. For
more information, see

“Adjusting the volume” on

page 26

.

Make sure that the mute controls are turned off. For
more information, see

“Adjusting the volume” on

page 26

.

Make sure that the speaker cables are connected
correctly and securely.

Shut down and restart your computer.

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

Reinstall the audio device drivers.

A DVD movie will not play

Make sure that you have a DVD drive. To identify your
drive type, see the “Using Drives and Media Files”
chapter in your online User Guide. .

Make sure that the disc label is facing up, then try again.

Try a different disc. Occasionally discs are flawed or
become scratched and cannot be read by the DVD drive.

Shut down and restart your computer.

Clean the disc. For more information, see

“Cleaning

optical discs” on page 77

.

Reinstall the device driver.

Make sure that the DVD program has been installed on
your computer.

8512066.book Page 92 Tuesday, January 16, 2007 11:02 AM