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The printer is on but will not print, To set a default printer, You see a “printer queue is full” error message – Gateway MAN FX510 User Manual

Page 114

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CHAPTER 6: Troubleshooting

108

The printer is on but will not print

Check the cable between the printer and your
computer. Make sure that it is connected to the correct
port.

Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put
the printer online.

Check the cable for bent or broken pins.

If the printer you want to print to is not the default
printer, make sure that you have selected it in the
printer setup.

To set a default printer:

1

Click (Start), then click Control Panel. The
Control Panel window opens.

2

Click Hardware and Sound, then click the Change
Default Printer
option under the Printers
category. The Printer window opens.

3

Right-click the printer you want to be the default
printer, then click Set as Default Printer.

Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.

You see a “Printer queue is full” error message

Make sure that the printer is not set to work offline.

To make sure that the printer is not set to work offline:

1

Click (Start), then click Control Panel. The
Control Panel window opens.

2

Click Hardware and Sound, then click the Printers
category. The Printers window opens.

3

Right-click the printer you want to use. If the menu
shows a check mark next to Use Printer Offline,
click Use Printer Offline to clear the check mark.

8512066.book Page 108 Tuesday, January 16, 2007 11:02 AM