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Telephone support, Telephone numbers – Gateway 860 User Manual

Page 77

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73

Telephone support

www.gateway.com

Telephone support

Gateway offers a wide range of customer service, technical support, and
information services.

Telephone numbers

You can access the following services through your telephone to get answers
to your questions:

Resource

Service description

How to reach

Fax on
demand
support

Order a catalog of documents on common
problems, then order documents by document
numbers. The documents will be faxed to you.

800-846-4526 (US)
877-709-2951 (Canada)

Tutorial
support

Learn networking tips from Gateway’s tutorial
support on a per-issue fee basis.

877-485-1464 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)

800-846-1778 (TDD)

Gateway
Technical
Support

Talk to a Gateway Technical Support representative
about a non-tutorial technical support question.
(See

“Before calling Gateway Technical Support”

on page 72

before calling.) Technical support is

available 24 hours a day, seven days a week, 365
days a year.

TDD Technical Support (for hearing impaired) is
available:

Weekdays 6:00 a.m. - 8:00 p.m. Central Time

Weekends 6:00 a.m. - 5:00 p.m. Central Time

877-485-1464 (US)
800-846-3609 (Canada
and Puerto Rico)
605-232-2191
(all other countries)

800-846-1778 (TDD)

Sales,
accounting,
and warranty

Get information about available systems, pricing,
orders, billing statements, warranty service, or
other non-technical issues.

800-846-2000 (US)
888-888-2037 (Canada)