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Logging of pbx activities, Viewing log messages – Fortinet FortiGate Voice 4.0 MR1 User Manual

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FortiGate Voice web-based manager configuration reference

Logging of PBX activities

FortiGate Voice Version 4.0 MR1 Administration Guide
01-410-112851-20100601

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Figure 14: Monitoring extension status

Logging of PBX activities

After configuring PBX settings, you can configure logging of PBX activities and events. If
you are new to logging, see

Logging and Reporting in FortiOS 4.0 User Guide

before

proceeding.

To configure logging of PBX settings

1 Go to Log&Report > Log Config > Event Log.
2 Select the check box beside Enable to make the other event log options available.
3 Select the check box beside PBX event.

Viewing log messages

You can view the PBX activities and events from Log&Report > Log Access. The log
messages can be filtered so that you are viewing specific information, or you can display
them in Raw format. Raw format is the format of what a log message actually appears in
the log file.
To view PBX log messages, go to Log&Report > Log Access and then select the tab
associated with the logging device you chose to store logs on. For example, you want to
view PBX log messages from the FortiAnalyzer unit that they are on, so you select
Log&Report > Log Access > FortiAnalyzer.
For more information about log messages, see the

FortiGate Log Message Reference

and

also the

Logging and Reporting in FortiOS 4.0 User Guide

.

Example PBX log messages
The following log message indicates that the phone with FortiGate Voice extension
number 6005 called 914036085000 and the call was routed to the skype-088adb08
service provider. The call was answered and lasted for 1869 seconds.
2010-03-12 12:53:27 log_id=0162043782 type=event subtype=pbx pri=information
fwver=040000 vd=root action=PBX-call clid="6005", src="6005"
dst="914036085000"channel="SIP/6005-088a7c08" dstchannel="SIP/skype-088adb08"
duration=1869 start="Fri Mar 12 12:22:18 2010 " end="Fri Mar 12 12:53:27 2010 "
disposition="ANSWERED"msg="call from 6005=>914036085000, ANSWERED, for 1869
seconds"
The following log message indicates that the phone with FortiGate Voice extension
number 6012 with caller ID Example Caller called extension 6036. And that the call was
answered and lasted for 23 seconds.
2010-03-12 01:12:42 log_id=0162043782 type=event subtype=pbx pri=information
fwver=040000 vd=root action=PBX-call clid=""Example Caller" <6012>", src="6012"
dst="6036"channel="SIP/6012-084a9aa0" dstchannel="SIP/6036-08464150" duration=23
start="Fri Mar 12 01:12:19 2010 " end="Fri Mar 12 01:12:42 2010 "
disposition="ANSWERED"msg="call from 6012=>6036, ANSWERED, for 23 seconds"