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Configuring voice menu options – Fortinet FortiGate Voice 4.0 MR1 User Manual

Page 43

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FortiGate Voice web-based manager configuration reference

PBX configuration

FortiGate Voice Version 4.0 MR1 Administration Guide
01-410-112851-20100601

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http://docs.fortinet.com/

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Configuring voice menu options

Configure voice menu options to provide PBX users with shortcuts to PBX functions such
as accessing their voice mail, finding numbers in the company directory, or dialing a ring
group.
To access voice menu functions PBX users dial a single number on their phones and wait
a few seconds for the PBX to respond. For example, you can use voice menu options to
allow PBX users to simply dial 3 to access their voice mail.

To configure voice menu options

1 Go to PBX > Calling Rules > Voice Menu.
2 In the row of the key that you want to configure voice menu options for, select the Edit

icon.

3 In the Action drop-down list, select one of the following:

4 Select OK.

Phone number
Begin with

18

Action

Allow

Outgoing Selected

PSTN - fxo1

Table 7: Rule 4: Long Distance calls starting with 1

Name

Long_Distance

Use Default
Outgoing Prefix (“9”)

Selected

Phone number
Begin with

1

Action

Allow

Outgoing Selected

PSTN - fxo2

Table 8: Rule 5: Other outgoing calls

Name

Other_PSTN_Numbers

Use Default
Outgoing Prefix (“9”)

Selected

Phone number
Begin with
Action

Allow

Outgoing Selected

PSTN - fxo2, PSTN - fxo2

Table 6: Rule 3: Toll free calls starting with 18

None

No action will be taken when a caller dial this number.

Ring Group

The PBX user calls a ring group. Select the ring group to call. A

ring group is also called an extension group. To add ring groups,

see

“Configuring extension groups (ring groups)” on page 39

.

Check Voicemail

Provides direct access to the PBX user’s voice mail inbox.

Go to Company Directory Provides direct access to the PBX company phone directory.