Pbx configuration, Configuring service providers – Fortinet FortiGate Voice 4.0 MR1 User Manual
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PBX configuration
FortiGate Voice web-based manager configuration reference
FortiGate Voice Version 4.0 MR1 Administration Guide
36
01-410-112851-20100601
PBX configuration
The following explains how to configure PBX settings for your network environment.
These settings include voicemail notification settings, configuring a VoIP provider as well
as system settings such as a voicemail access code and a maximum voicemail duration
time limit.
This section describes:
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Configuring extension groups (ring groups)
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Configuring voice menu options
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Configuring direct inward dialing
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Monitoring the status of PBX extensions
Configuring service providers
You can configure multiple VoIP providers for your PBX configuration.
To configure VoIP providers, go to PBX > Service Providers > SIP Trunk, select Create
New, configure the settings and then select OK.
Catch Caller ID
Select to enable the FortiGate Voice unit to receive caller ID
information from calls originating on the PSTN and send the caller ID
information to the extension that answers the call.
Caller ID Protocol
Select the caller ID protocol required by PSTN line that the fxo
interface is connected to. Contact your service provider for the name
of the protocol to use.
Caller ID Indicator
Select the caller ID indicator required by the PSTN line. Contact your
service provider for details.
Ring #
Set the number of rings to wait before receiving caller ID information.
In most cases, enter 1 to send caller ID information between the first
and second ring.Contact your service provider for details.
Hang-up Options
Configure the following options to configure how the FortiGate Voice
unit hangs up calls from the PSTN.
Hang up on Polarity
Reversal
Select if the PSTN line uses polarity reversal to indicate a call has
been hung up. Contact your service provider for details.
Hang up on Busy Tone
Select if you want the FortiGate Voice unit to hang up automatically
when it receives a busy tone when attempting to dial a number on the
PSTN.
Busy Tone Detection
The number of busy tones that the FortiGate Voice receives before
hanging up if Hang up on Busy Tone is selected.
Busy Tone Duration
Tune the FortiGate Voice unit to accurately detect busy tones on this
PSTN line. You can change the default settings if busy tones are not
accurately detected.
Busy Tone Interval
Administrative Status
Set to Up if the fxo interface is connected to the PSTN and you want
to be able to receive and send calls on this PSTN interface.