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Example dial plan – Fortinet FortiGate Voice 4.0 MR1 User Manual

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PBX configuration

FortiGate Voice web-based manager configuration reference

FortiGate Voice Version 4.0 MR1 Administration Guide

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Example dial plan

This simplified example dial plan includes 5 dial plan rules that:
• Routes emergency calls (dialing 911) to the fxo1 PSTN interface
• Blocks international calls (the phone number begins with 011)
• Routes Toll Free calls (beginning with 18) to the fxo1 PSTN interface
• Routes non-international long distance calls (beginning with 1) to the fxo2 PSTN

interface

• Routes all other external calls to the fxo3 and fxo3 PSTN interfaces
In this example, all outgoing calls are routed to the PSTN and not to other VoIP service
providers.

Prepend

Add digits that should be prepended or added to the beginning of the dialed

number before the call is forwarded to its destination. You can prepend digits at

the beginning of a call of special dialing is required to reach and external phone

system.

Action

Set the action to Allow if this dial plan rule should allow a call. Set the action to

Block if the dial plan should block a call. For example, if you want to block

international calls you could set the Phone Number begin with to 011 and set the

action to block.

Outgoing

In the Available column, select one or more PSTN interfaces (if your FortiGate

Voice unit includes them) and/or VoIP service providers that the calls matching

this dial plan should be routed to and use the arrow to move to them to the

Selected column.
If you need to remove a PSTN interface or VoIP provider from the Selected list,

select the item and use the arrow to move it back to the Available column list.
The FortiGate Voice unit uses the PSTN interfaces and VoIP providers in the

Selected list in the order in which they are arranged in the list. You can arrange

the PSTN interfaces and VoIP providers in the Selected column using the up

and down arrows beside the Selected column. Select a PSTN interface or VoIP

provider and then use the arrows to arrange them in the list.

Table 4: Rule 1: emergency calls using 911

Name

Emergency

Use Default
Outgoing Prefix (“9”)

Not selected

Phone number
Begin with

911

Action

Allow

Outgoing Selected

PSTN - fxo1

Table 5: Rule 2: international calls beginning with 011

Name

International

Use Default
Outgoing Prefix (“9”)

Selected

Phone number
Begin with

o11

Action

Block

Table 6: Rule 3: Toll free calls starting with 18

Name

Toll_Free

Use Default
Outgoing Prefix (“9”)

Selected