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To add a voip provider – Fortinet FortiGate Voice 4.0 MR1 User Manual

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Configuring the FortiGate Voice PSTN and PBX settings

Example FortiGate Voice branch office configuration

FortiGate Voice Version 4.0 MR1 Administration Guide

24

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4 Select Apply to save the changes.

To add a VoIP provider

Use the following procedure to add the information required by the FortiGate Voice unit to
use a VoIP provider for routing SIP calls on the main office. In the example, the
organization uses a third-party VoIP provider to handle VoIP calls between the head office
and the branch office.
1 Go to PBX > Service Providers > SIP Trunk.
2 Configure the following settings.

3 Select OK to add the VoIP provider.

To add a dial plan for dialing the PSTN and the main office

Dial plans are used to route calls made from an extension to an external phone system.
The external phone system can be the PSTN or a VoIP provider. To route calls to an
external phone system you add dial plan rules that include a dial pattern and list of
outgoing destinations. When the FortiGate Voice unit receives a call from an extension
and the number dialed matches a pattern in a dial plan rule, the FortiGate Voice unit
routes the call to the outgoing destination added to the dial plan.

SMTP Server

The name or IP address of an email server that the FortiGate

Voice unit can send email notifications to when PBX users

receive a voicemail. For example: mail.example.com.
You can optionally create an email account on the email server

for the FortiGate Voice unit.

Authentication

Select if the email server requires authentication.

User Name

Enter a valid username for an account on the email server.

Password

Enter the password for the account on the email sever.

Name

VoIP_Provider_1
A name for the VoIP provider. This can be any name.

Domain

192.168.20.10
The VoIP provider’s IP address. This could also be the VoIP

providers domain name (for example, voip.example.com).

User Name

Enter a valid user name for an account on the VoIP provider’s

server. This could also be a phone number including area code,

depending on the requirements of the VoIP provider.

Password

Enter the password for the account on the VoIP provider’s SIP

sever.

Authorization User Name

Enter a valid authorization user name for an account on the VoIP

provider’s server if required by the VoIP provider.

Display User Name

Enter a valid display user name for an account on the VoIP

provider’s server if required by the VoIP provider.

Account Type

Select Static or Dynamic depending on the account with the VoIP

provider.

Registration Interval

If this is a dynamic account with the VoIP provider, enter the

registration interval as required by the VoIP provider. After each

registration interval the FortiGate Voice renews the registration of

the account with the VoIP provider.

DTMF Method

Auto
Auto means the VoIP provider’s server and the FortiGate Voice

unit will negotiate to select a DTMF method. You could also

select a specific DTMF method if required.