8 technical support, Before you contact hp, Hp contact information – HP DL785 User Manual
Page 83: Before you contact hp hp contact information
8 Technical support
In this section
•
“Before you contact HP” (page 83)
•
“HP contact information” (page 83)
Before you contact HP
Be sure to have the following information available before you call HP:
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Technical support registration number (if applicable)
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Product serial number
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Product model name and number
•
Applicable error messages
•
Add-on boards or hardware
•
Third-party hardware or software
•
Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
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In the United States, see the HP US service locator webpage
•
In other locations, see the Contact HP worldwide (in English) webpage
).
For HP technical support:
•
In the United States, for contact options see the Contact HP United States webpage
phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days
a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website
).
•
In other locations, see the Contact HP worldwide (in English) webpage
).
Before you contact HP
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