beautypg.com

Troubleshooting the system using port 85 codes, Processor-related port 85 codes – HP DL785 User Manual

Page 57

background image

by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the
version of the hardware.

Legacy USB support provides USB functionality in environments where USB support is normally
not available. Specifically, HP provides legacy USB functionality for:

POST

RBSU

Diagnostics

DOS

Operating environments which do not provide native USB support

For more information on ProLiant USB support, refer to the HP website
(

http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

).

Troubleshooting the system using port 85 codes

For example, if the port 85 code displays "31h," see

“Processor-related port 85 codes” (page 57)

for more information.

Description

Port 85 code

Port 85 codes in this format indicate processor-related
errors. See

“Processor-related port 85 codes” (page 57)

for more information.

3xh

Port 85 codes in this format indicate memory-related
errors. See

“Memory-related port 85 codes” (page 58)

for

more information.

4xh

Port 85 codes in this format indicate expansion
board-related errors. See

“Expansion board-related port

85 codes” (page 58)

for more information.

6xh

Port 85 codes in this range cover several areas. See

“Miscellaneous port 85 codes” (page 59)

for more

information.

All other codes, including 00h, 01h, and 5xh

Processor-related port 85 codes

Processor-related port 85 codes Processor-related port 85 codes display in the format 3xh.

IMPORTANT:

Reboot the server after completing each numbered step. If the error condition

continues, proceed with the next step.

To troubleshoot processor-related error codes:
1.

Bring the server to base configuration by removing all components that are not required by
the server to complete POST. This process can include removing all:

“Expansion boards” (page 42)

“Processors” (page 30)

IMPORTANT:

The server requires a minimum of processor memory cells 1, 2, 7, 8 and

the cell filler populated with the minimum number of processors and DIMMs at all
times or the server does not function properly.

“DIMMs” (page 36)

“SAS hard drives” (page 37)

Peripheral devices

2.

Reseat the processor in socket 1.

Troubleshooting the system using port 85 codes

57