Quintum Technologies Tenor AX - Manual (Page 93)

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Chapter 6: Advanced Topic: SNMP/IVR
Typical IVR Network Connection/Process
See Figure 6-2 for a typical network configuration for IP based pre-paid calling card/post-paid
account services. This figure illustrates the originating Tenor AX is configured to provide pre-paid/
post-paid services. All the subscribers will have to dial into this Tenor AX via PSTN to get access to
pre-paid/post-paid services.
Each process is denoted by a number (in bold); each number and the corresponding process is
explained in Table 6-1.
Figure 6-2 Typical Network Connection/Call Flow Process
Table 6-1 Call Flow Process for Figure 6-2
Number Process
1 User dials access number to initiate call (e.g., 1-800-xxx-xxxxx).
2
Tenor AX answers call and determines user is calling a pre-paid service
based on the number dialed or the trunk group to which the call is trans-
ferred. Tenor AX sends Start Accounting to RADIUS server. Start Account-
ing is optional.
PSTN
Telephone
Telephone
Prepaid
Enable
Tenor
Destination
Tenor
IVR Prompt Server
Primary & Secondary
RADIUS
Server - Secondary
RADIUS Server
Primary & Secondary
PSTN
IP Network
1, 4, 5, 8, 9, 12 2, 3, 6, 7, 10, 11, 15, 16
13
13
14
RADIUS Server
Primary & Secondary
Prepaid Enable
Tenor AX
Destination Tenor AX