Quintum Technologies Tenor AX User Manual
Page 84
P/N 480-0062-00-10
6-4
Chapter 6: Advanced Topic: SNMP/IVR
6. From the Quintum CD ROM, click on TenorTools. Download the SNMP Agent Software to the
HP Openview root directory (this is the directory in which HP Openview was installed).
7. From the HP Openview root directory run installquintum.bat. Installation will begin. The follow-
ing section lists where the installation files are copied and which files were modified. You can
use this information to make changes manually to files, if desired.
NOTE:
If you have already run the installquintum.bat, you must first run the installlquintum.bat
clean command prior to reinstalling. This command will restore any changes made to the
quintum files back to the default parameters (see below for which files are modified upon
installation).