Quintum Technologies Tenor AX - Manual (Page 55)

P/N 480-0062-00-10 3-20
Chapter 3: Installation/Basic Troubleshooting
Communication between computer’s COM
port and Tenor AX serial port cannot be
established. Verify DB-9 cable is firmly placed in the unit’s console port
and your PC’s serial port.
Verify Terminal port settings at 38400 BPS 8N1 No Flow
Control.
Tenor AX cannot receive or transmit calls. Ensure FXO/FXS ports are working correctly.
Generate alarm list for more information.
Contact Central Office for interface issues.
Common Symptom/Problem Description/Solution