Table 11: wgsummary – AltiGen MAXCS 7.0 CDR User Manual
Page 77
Records and Data Schema
CDR Manual 73
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Table 11: WGSUMMARY
Database Element
Definition
Type
Specification
Version
Version of the record
LON
G
2 = OE/ACM
5.0A
NodeID
Server ID (System ID)
assigned to a MAXCS
system in MaxAdmin
LON
G
value: 1–100
StartTime
GMT start time of record’s
period. Seconds since
1970/01/01 00:00:00
LON
G
EndTime
GMT end time of record’s
period. Seconds since
1970/01/01 00:00:00
LON
G
GMTOffset
Offset to GMT time,
includes daylight savings, in
seconds; ex: Pacific
Summer time 22500
LON
G
LocalDay
8 digit number representing
date
ex: 20040608 = 06/08/2004
LON
G
Format:
yyyymmdd
DayOfWeek
Day of the week
LON
G
0 = Sunday
1 = Monday
2 = Tuesday
3 = Weds
4 = Thursday
5 = Friday
6 = Saturday
WGNum
Workgroup Number
LON
G
NumInWGCall
Total inbound WG call
during interval
LON
G
NumInCallInQ
Total calls in queue during
interval
LON
G
DurInCallQ
Total queue duration during
time interval for all WG
inbound calls
LON
G
- Voice Mail System (2 pages)
- MAXCS 7.5 ACM Administration (446 pages)
- MAXCS 7.5 Advanced Call Router (34 pages)
- MAXCS 7.5 AltiConsole (44 pages)
- MAXCS 7.5 AltiReport (110 pages)
- MAXCS 7.5 CDR (95 pages)
- MAXCS 7.5 MaxAgent (95 pages)
- MAXCS 7.5 MaxCommunicator (89 pages)
- MAXCS 7.5 Salesforce Connector Configuration Guide (17 pages)
- MAXCS 7.5 New Features Guide (22 pages)
- MAXCS 7.5 Softswitch Deployment Guide (37 pages)
- MAXCS 7.5 Upgrade Guidelines (7 pages)
- MAXCS 7.5 MaxInSight (34 pages)
- MAXCS 7.5 MaxOutlook (79 pages)
- MAXCS 7.5 MaxSupervisor (42 pages)
- MAXCS 7.5 SightMax Configuration Guide (7 pages)
- MAXCS 7.5 Telephony Hardware (70 pages)
- MAXCS 7.5 VRManager (32 pages)
- MAXCS 7.5 Polycom Configuration Guide (24 pages)
- MAXCS 7.5 Polycom VVX User Guide (11 pages)
- MAXCS 7.5 Polycom SoundPoint User Guide (6 pages)
- MAXCS 7.5 MaxMobile User Guide, iPhone (32 pages)
- MAXCS 7.0 Update 1 Adv Call Router (34 pages)
- MAXCS 7.0 Update 1 AltiConsole (44 pages)
- MAXCS 7.0 Update 1 AltiReport (110 pages)
- MAXCS 7.0 Update 1 CDR (95 pages)
- MAXCS 7.0 Update 1 FXS Configuration with AudioCodes (25 pages)
- MAXCS 7.0 Update 1 MaxAgent (93 pages)
- MAXCS 7.0 Update 1 MaxCommunicator (87 pages)
- MAXCS 7.0 Update 1 Salesforce Connector Configuration Guide (17 pages)
- MAXCS 7.0 Update 1 New Features Guide (26 pages)
- MAXCS 7.0 Update 1 Softswitch Deployment Guide (14 pages)
- MAXCS 7.0 Update 1 Upgrade Guidelines (6 pages)
- MAXCS 7.0 Update 1 MultiVOIP Configuration (27 pages)
- MAXCS 7.0 Update 1 MaxInSight (34 pages)
- MAXCS 7.0 Update 1 MaxMobile User Guide for iPhone (32 pages)
- MAXCS 7.0 Update 1 MaxOutlook (79 pages)
- MAXCS 7.0 Update 1 MaxSupervisor (42 pages)
- MAXCS 7.0 Update 1 SightMax (7 pages)
- MAXCS 7.0 Update 1 Telephony Hardware (68 pages)
- MAXCS 7.0 Update 1 VRManager (32 pages)
- MAXCS 7.0 Adv Call Router (26 pages)
- MAXCS 7.0 AltiConsole (44 pages)
- MAXCS 7.0 AltiReport (110 pages)