AltiGen MAXCS 7.0 CDR - Manual (Page 62)

Data Schema
58 CDR Manual
Table 3: AGENTPERWGSUMMARY2
GMTOffset
Offset to GMT time, includes
daytime savings, in seconds; ex:
Pacific Summer time 25200
LONG
LocalDay
8 digit number representing date
ex: 20040608 = 06/08/2004
LONG
Format:
yyyymmdd
DayOfWeek Day of the week LONG
0 = Sunday
1 = Monday
2 = Tuesday
3 = Wednesday
4 = Thursday
5 = Friday
6 = Saturday
AgentNum Agent Extension Number LONG
WGNum Workgroup Number LONG
uid
Unique ID to link to
AGENTPERWGSUMMARY2 and
AGENTPERWGSUMMARY3
LONG
Database Element Definition Type Specification
Version Version of the record LONG 2 = OE/ACM 5.0A
NodeID
Server ID (System ID)
assigned to a MAXCS
system in MaxAdmin
LONG value: 1–100
uid
Unique ID to link to
AGENTPERWGSUMMA
RY1
LONG
NumInWGCall
Total inbound WG calls
during interval
LONG
NumInWGAnswere
d
Number of incoming
workgroup calls answered
by this agent
LONG
NumInWGRNA Total of agent RNA LONG
DurInWGAnsRing
Ring duration of answered
calls workgroup calls
LONG
Database
Element Definition Type Specification