Record window for call info – AltiGen MAXCS 7.0 CDR User Manual
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Search Results
48 CDR Manual
CDR Search / Group CDR Search Results: Detail
Window
Field
Definition
ID
Number assigned by CDR Search to this record
Session ID
Unique number assigned by MAXCS to this call
Sequence ID
Unique number to identify multiple records of same call
(same session ID), beginning with 0.
Conference ID
Unique number to identify multiple conference calls.
Date
Date of call
Time
Start time of call
Duration
Duration of call (EndTime minus StartTime; see
Table 9, “CDRMAIN" for explanations of these schema)
Wait Time
RingDuration plus QueueDuration (see Table 9,
“CDRMAIN" for explanations of these schema)
Talk Time
TalkDuration (see Table 9, “CDRMAIN" for
explanations of these schema)
Others Time
AADuration plus HoldDuration plus VMDuration
Message Duration
VMRecDuration
Exit state
The last state of call before the call record is logged.
(see Table 9, “CDRMAIN" for details)
Caller ID
Caller phone number of a call
Caller Name
Caller name for a call
Target ID
Target number for a call
Target Name
Target name for a call
DNIS
DNIS information for an incoming call
Acct Code
Account code
URL
URL when “call” is initiated by AltiWeb user clicking the
make-call button
User Data
Agent input
Record Window for Call Info
This is shown in the “Call Details” section.