Iomega FotoShow Digital Image Center - Manual (Page 63)

How to Get Help 63
How to Get Help
Iomega is committed to providing a first class technical support service. To meet this
goal, Iomega offers a variety of support options designed to meet the needs of a wide
range of users, including an award-winning web support site, automated FaxBack help,
e-mail, and live technical support service.
Iomega’s specific customer support policies (including fees for services) and procedures
change as technology and market conditions dictate. To obtain information about
Iomega’s current policies, please visit our website at
http://www.iomega.com/supportpolicy.html
or call 1-888-4-IOMEGA* (1-888-446-6342,
available in the U.S. and Canada only).
Iomega’s Web Support Site: http://www.iomega.com/support
The Iomega award winning web support site offers advanced problem-solving support
available 24 hours a day. Here’s just some of what’s offered:
• Online help pages—You can find help pages with answers to frequently asked
questions (FAQs), troubleshooting, or basic “how to” information.
• Locate Iomega manuals—You can access an electronic copy of the manual for any
Iomega product. If the manual you select is a PDF file, you will need Adobe ® Acrobat ™
Reader to view it. If you don’t already have Adobe Acrobat Reader installed on your
system, you can download it from the Adobe Systems Incorporated web site:
http://www.adobe.com
.
• Download the latest Iomega software—The software that shipped with your Iomega
product may be updated over time. Choose Software Download from the Iomega web
support site to check for the most up-to-date Iomega software, or go directly to
http://www.iomega.com/software
.
Automated FaxBack Help: 1-877-494-9488 (U.S. & Canada only)
Our automated FaxBack help allows you to use any touch-tone phone to instantly receive
detailed support information to your fax machine. When you call our FaxBack help
number, you can order a catalog listing the FaxBack documents available for your Iomega
product. Just follow the voice instructions to order what you need.
Web Support Forum
You can use our free, interactive support forums to get help from Iomega’s Technical
Support team, as well as from fellow Iomega customers! There’s no special software
required and registration is quick and easy. Just go to our support site at
http://www.iomega.com/support
, select your product and click support forums.
*1-888-4-IOMEGA (1-888-446-6342) is available in the U.S. and Canada only.