Inter-Tel 8690 - Manual (Page 89)

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Inter-Tel ® Model 8690 Endpoint User Guide
V
O
ICE MA
IL
FEATUR
ES
Voice Mail Features
A
BOUT
V
OICE
M
AIL
Voice mail is an electronic mailbox that usually corresponds to your extension num-
ber. However, you can have a mailbox that does not correspond to an extension (for
personnel who do not have a permanent office).
Your mailbox may also include E-Mail Reader
*
and Automatic Speech Recognition
(ASR), which are advanced voice mail features. E-Mail Reader accesses your e-mail
through your voice mail account, allowing you to “hear” your e-mail (see
page 82 ).
You can also save, delete, or forward fax messages using E-Mail Reader.
ASR allows you to issue voice commands instead of tapping dialpad buttons when
accessing voice mail options.
When using ASR, follow these guidelines for best results:
•
Use the handset when issuing voice commands. External microphones pick up
background noise, which may cause misinterpreted voice commands.
• Do not say “Pound” or “Hash” when using ASR. The silence that follows your
voice command replaces the
button.
• Use the dialpad buttons when recording a message. Because ASR is disabled
while recording a message, your recording will include any voice commands.
• Use the dialpad buttons when entering mailbox and E-Mail Reader pass-
words. To prevent your password from being heard by others, you cannot use
ASR.
To temporarily disable ASR:
1. Access your mailbox (see page 76 ).
2. In the main menu, tap or say “Disable” to disable ASR for the current call.
To enable ASR after disabling it:
1. Tap until you return to the main menu.
2. Tap to enable ASR.
NOTE
See page 26 in the Getting Started section to set up your voice mail
account and to select and record personal greetings.
* ASR and E-Mail Reader may or may not be enabled for your system. Contact your system administrator
for more information.
NOTE
If the system fails to understand an ASR command three times in a
row, it will ask if you want to tap
to transfer to the dialpad button
menu.
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