Using annoyance call trace, Transferring calls, Using annoyance call trace transferring calls – Inter-Tel 8690 User Manual
Page 54
40
Inter-Tel
®
Model 8690 Endpoint User Guide
BASIC
FEATURES
Using Annoyance Call Trace
Annoyance Call Trace identifies and records an unwelcome caller’s Caller ID infor-
mation and the time of the call.
*
However, you must contact your system administra-
tor for the call information. Annoyance Call trace can be used during or immediately
after the call.
To use Annoyance Call Trace: Tap
. A confirmation notice appears.
Transferring Calls
Calls can be transferred three ways:
• Transfer to Ring: Transfers the call to an extension or outside number.
• Transfer to Hold: Transfers the call to another subscriber and places the call on
hold.
• Transfer on Connect: Transfers the call to another phone and then disconnects
the call from your endpoint. For example, use Transfer on Connect to transfer a
call from your endpoint to your cell phone or personal digital assistant (PDA).
To use Transfer to Ring or Transfer to Hold from the Active Calls view:
1.
Select the call to be transferred, and then tap
.
2.
Enter the extension or outside number in the Call Transfer dialog box
or tap
to search for the contact from the Personal Contacts view (see
).
3.
If desired, select the Transfer to Hold check box to transfer the call to hold.
4.
Tap
to transfer the call, or tap
to cancel the transfer.
To use Transfer to Ring from the endpoint interface:
1.
While on the call, tap
XFR
or
, and then tap
TRANSFER
.
2.
If you are transferring the call to an extension, dial the extension number.
If you are transferring to an outside number, tap
OUTGOING
or the Outgoing
Call access code (
). Then dial the number.
3.
Wait for an answer, announce the call if desired, and then hang up. If the exten-
sion is unavailable, tap the flashing
button to return to the caller.
*
Annoyance Call Trace may or may not be enabled for your system. Contact your system administrator
for more information.
5
7
SUCCEEDED
CALL TRACE
NOTE
Calls are automatically disconnected when using the Call transfer
dialog box (you cannot announce the call).
9