Inter-Tel 8690 - Manual (Page 87)

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Inter-Tel ® Model 8690 Endpoint User Guide
ADVA
NCED
FEATURES
Using Bridged Line Appearance
Bridged Line Appearance (BLA) allows a subscriber’s endpoint(s) to be monitored by
one or more other subscribers, or BLA group members (secondary extensions).
*
When the subscriber (primary extension) receives a call, it is offered to all BLA group
members. Any BLA group member can answer incoming or held calls at the primary
extension by tapping an assigned BLA feature button.
If a BLA group member answers a call from the primary extension, other BLA group
members can monitor the status of the call. While the call is in progress, BLA group
members cannot pick up the call. However, if the primary extension or a BLA group
member places the call on hold, another BLA group member can then pick up the call.
Unlike Monitor Account, BLA group members cannot use the assigned BLA feature
button to place a call to or transfer calls to the primary extension
. However, the BLA
feature button can be used as a “line” button. This allows you to tap the BLA feature
button and place calls from the primary (not the secondary) extension.
BLA feature buttons indicate call activity like the Monitor Account feature (see the
following table.
* Bridged Line Appearance must be enabled by your system administrator. Feature buttons can then be
enabled using Personal Communicator for Web. Contact your system administrator for more informa-
tion.
NOTES
Calls placed on hold for transfer or conference cannot be answered by
other group members.
After a call is picked up by a BLA group member, it can be transferred
or connected to a conference if the required additional lines are avail-
able. (Two lines of the primary extension must be available on the
secondary extension to transfer calls. Three lines of the primary exten-
sion must be available on the secondary extension to conference
other subscribers.)
BUTTON INDICATION SUBSCRIBER ENDPOINT ACTIVITY
LIT All of the subscriber’s endpoints are idle.
OFF One or more of the subscriber’s endpoints are busy.