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Using group listen, Using monitor account, Using group listen using monitor account – Inter-Tel 8690 User Manual

Page 71: D (see, Group listen (see, T (see

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57

Inter-Tel

®

Model 8690 Endpoint User Guide

ADVA

NCED

FEATURES

Using Group Listen

Group Listen allows you and others to listen to a caller over the speaker while you use
the handset or headset to continue speaking. This allows other people in the room to
listen to the caller while the caller can only hear you. Because Group Listen uses the
external speaker, it cannot be used during a handsfree call.

To use Group Listen from the Active Calls view:

1.

Tap and hold the stylus on a displayed call to display the Context menu.

2.

Tap

Audio

, and then tap

Group Listen

.

To use Group Listen from the endpoint interface, do one of the following:

• Tap

(Group Listen on).

• Tap

(Group Listen on/off).

To disable Group Listen, do one of the following:

• Tap

(Group Listen off).

• Tap

(Group Listen on/off).

• Hang up.

Using Monitor Account

Monitor Account allows you to assign feature buttons to other subscribers using Inter-
Tel Personal Communicator for Web.

*

When enabled, you can use your Monitor

Account buttons to:
• Call the subscriber by tapping the feature button assigned to the extension.
• Transfer a call to the subscriber by tapping the button (you do not have to dial the

extension number).

• Visually monitor the subscriber’s call activity.

The assigned feature button indicates the subscriber’s endpoint activity, as shown in
the following table.

4

9

1

4

9

2

4

9

0

4

9

2

*

Monitor Account may or may not be enabled for your system. Refer to the help section provided in Inter-
Tel Personal Communicator for Web for instructions to enable Monitor Account feature buttons. Contact
your system administrator for more information.

BUTTON INDICATION

SUBSCRIBER ENDPOINT ACTIVITY

LIT

All of the subscriber’s endpoints are idle.

OFF

One or more of the subscriber’s endpoints are busy.