HP IPAQ H5500 - Manual (Page 159)

Troubleshooting
User’s Guide 11–9
Wireless LAN (h5500 only)
For more information on Wireless LAN, refer to Chapter 9,
“Using the Wireless LAN.”
Problem Solution
I cannot connect
to an access
point. • Be sure the WLAN is on.
• Be sure the device identified the network you want to
connect to.
• Be sure you provided any necessary authentication keys
if prompted by the system.
• Be sure your iPAQ Pocket PC is within range of the
access point.
I am connected
to an access
point, but I
cannot browse
the Internet. If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy settings.
2. Tap the Connections icon > Add Proxy Server.
3. Refer to “Setting Up Proxy Server Settings” in Chapter 9
for more information.
I do not see my
wireless network
on my iPAQ
Pocket PC. Your wireless network could be a non-broadcasting network.
1. Tap the Connections icon > Settings.
2. Tap the Advanced tab > Network Cards > Add
New Settings.
3. Follow the instructions on the screen.
I cannot turn
the Wireless
LAN on. • Be sure you have enough battery charge. If the battery is
low, your iPAQ Pocket PC will not turn on the WLAN in
order to conserve power.
• Reset the device by using the stylus to lightly press the
Reset button on the bottom of the unit.