HP IPAQ H5500 - Manual (Page 158)

User’s Guide 11–8
Troubleshooting
Bluetooth
For more information on Bluetooth, refer to Chapter 8, “Using
Bluetooth.”
Problem Solution
I cannot discover
another device. • Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on
and allows access to being discovered by other devices.
I can see other
devices, but I
cannot connect
or exchange
data with them. • Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure the other device has not restricted your access.
• Try initiating pairing from the other device. Some
Bluetooth-enabled device can only initiate pairing and
cannot respond to pairing requests from other devices.
Other devices
cannot find or
connect to my
device. • Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not restricted other devices from
finding yours.
• Check your Bluetooth settings to ensure you have
allowed your device to be discovered and others to
connect.
Other devices
do not receive
my correct
business card
information. • Be sure you have correctly set up your business card
information in Bluetooth Settings.
• Check Bluetooth Settings to be sure you have not
restricted this function.
The iPAQ Pocket
PC cannot find
my Bluetooth-
enabled Mobile
phone. • Be sure your mobile phone is in discoverable mode.
• Contact your mobile phone manufacturer and ask if there
is a firmware upgrade.