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HP Agent-Desktop-Laptop Computer User Manual

Page 6

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Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009

Agent Desktop / Laptop Installation Instructions

FOR INTERNAL STATE FARM USE ONLY

Contains CONFIDENTIAL information which may not be used without express written authorization.

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16. Click on the NEW FOLDER and press “F2” to rename it

17. Change the name to PSGWIN and press “Enter”

18. The RELOADBACKUP folder should now contain four folders named: Desktop, Favorites,
Quicken, and PSGWIN.

Step 3: Backup Desktop

1. In the H:\RELOADBACKUP folder, open the folder Desktop folder

2. Click on “Start” and then “My Computer”

3. Double click on C: drive

4. Double click on “Documents and Settings”

5. Locate the users alias (example: A1234) and double click on it.

6. Locate the Desktop folder and double click

7. Click “Edit” to activate the drop down menu

8. Click on “Select All”

9. Click on “Edit” again

10. Click “Copy”

11. Click on the window containing H:\RELOADBACKUP\DESKTOP to bring it to the front.

12. Click “Edit”

13. Select “Paste”

14. You will see the files start to copy over to the folder.

15. Once complete, press the “Back” arrow button at the top of the window.