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HP Agent-Desktop-Laptop Computer User Manual

Page 20

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Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009

Agent Desktop / Laptop Installation Instructions

FOR INTERNAL STATE FARM USE ONLY

Contains CONFIDENTIAL information which may not be used without express written authorization.

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Setting Beginning of Day (BOD) Printer — It is recommended to set BOD to print to the LJ2430

as follows:


• Have staff members go into their ECHO environment to the Main Table of Contents.
• Choose “Option 9 - Tailoring Your Computer.” “Choose Option 10 - Printer Information.”
• The next screen will list the “Beginning of Day Workstation.” Normally, the server name is listed to go to the

“Server System Printer.” (Example, Beginning of Day Workstation: WASXXXXX ).

• If the workstation printer shows UNKNOWN, have them clear that field and enter in the server name for that

office. (Example: Beginning of Day Workstation: WASXXXXX).

• To change the printer, replace the Beginning of Day Workstation name to the printer they intend to use to

print. Example: If the computer name is WAWXXXXX, they will replace whatever name is listed with the new
computer name to set the prints to go to the workstation printer. Press “PF6” to do a BOD test print and make
sure it prints on the BOD printer.


• However, only press PF6 to print a test page if the printer you selected has been installed and is available to

print.


• Have the agent or staff person open “common” applications and verify that they can print (and scan, if

applicable) properly to local and networked (print) devices.


CRITICAL NOTE

:

MAKE SURE ALL PERIPHERALS ARE ATTACHED TO THE WORKSTATION AND

THE WORKSTATION AND PRINTER ARE WORKING PROPERLY BEFORE LEAVING

THE OFFICE

.



T

HIS

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ECTION IS COMPLETE