HP Agent-Desktop-Laptop Computer User Manual
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Agent Desktop / Laptop – New or Replacement Installation Instructions Version 2/12/2009
Agent Desktop / Laptop Installation Instructions
FOR INTERNAL STATE FARM USE ONLY
Contains CONFIDENTIAL information which may not be used without express written authorization.
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Section 4 - Peripheral Installation / Move
Self Install Utility (SIU)
To install printers, scanners, MFD / All-In-One devices and other peripherals, you will use the Self-Install Utility (SIU).
The following devices are installed via the SIU tool. Unless noted, SIU will install automatically.
• HP ScanJet 8250 - Manual install – use SIU manual steps below *
• HP ScanJet 8270 - Manual install – use SIU manual steps below *
• Kodak i1210 Scanner
• HP OfficeJet 7780 [Multi-Function Device (MFD)]
• HP ScanJet 7410 (All-In-One Device)
• HP DeskJet 6540 (Desktop Printer)
• HP DeskJet 6940 (Desktop Printer)
• HP DeskJet 450 (Portable Printer)
• HP DeskJet 460 (Portable Printer)
• PDA (iPaq rz1710) & PDA Keyboards - Manual install – use SIU manual steps below *
SIU is not needed for the following “plug and play” devices:
• ePad / Signature Pad (select offices only)
• The HP 618 & M307 and Fuji A205 digital cameras are ‘plug and play’.
** If questions exist about installing other hardware or software, contact Agency Technology Support
(877-766-6371, Option 2, Option 3, Option 3).**
Note: For device moves, uninstall the old device(s) first.
Note: Only one scanning device (scanner, MFD, All-In-One) may be installed on the same machine.
*
How to use the manual SIU:
• Click ”Start”
• Click “All Programs”
• Click “Support”
• Click “Self-Install Utility”
• Follow the SIU Wizard instructions and screen prompts for each device you must install.
Some devices require reboots that will “autologon.”
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