HP 7600 - Manual (Page 47)

basics guide
troubleshooting
43
(Continued from previous
page.)
You may have chosen
Maximum dpi (Windows) or
High Resolution (Macintosh).
Windows PC
1 Open the printing
properties dialog box. For
more information, see print
from a software
application on page 35.
2 Select the Paper/Quality
tab.
3 Set the Print Quality to Best
instead of Maximum dpi.
4 Try printing again.
Macintosh
1 On the Paper Type/Quality
panel in the Print dialog
box, deselect High
Resolution.
2 Try printing again.
Photo paper does not feed into
the printer correctly.
The photo tray may not be
engaged.
Engage the photo tray by
gently pushing the photo tray
slider towards the printer.
The photo paper guides may
not be adjusted correctly.
Make sure that the photo
paper width guide and the
photo paper length guide fit
close to the edges of the
paper without bending the
paper.
Your printer may be in an
extremely high or low humidity
environment.
Try the following:
• Insert the photo paper as
far as it will go into the
photo tray.
• Load one sheet of photo
paper at a time.
The photo paper may be
curled.
If the photo paper is curled,
place the paper in a plastic
bag and gently bend it the
opposite direction of the curl
until the paper lies flat. If the
problem persists, then use
photo paper that is not curled.
Paper does not feed into the
printer correctly.
OR
Paper does not come out of the
printer correctly.
(Continued on next page.)
There may be too much paper
loaded in the In tray.
Remove some paper from the
In tray and try printing again.
For paper-loading
instructions, see load paper in
the in tray on page 8.
Problem Possible cause Solution