HP 2400 - Manual (Page 101)

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psc suppor
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get hp psc support
Hewlett-Packard provides Internet and phone support for your HP PSC.
This section contains the following topics:
• get support and other information from the Internet on page 91
• hp customer support on page 91
• prepare your hp psc for shipment on page 94
• hp distribution center on page 96
If you are unable to find the answer you need in the printed or onscreen documentation
supplied with your product, you can contact one of the HP support services listed in the
following pages. Some support services are available only in the U.S. and Canada, while
others are available in many countries worldwide. If a support service number is not listed
for your country/region, contact your nearest authorized HP dealer for help.
get support and other information from the Internet
If you have Internet access, you can get help for the HP PSC 2400 Series from the following
HP website:
www.hp.com/support
This website offers technical support, drivers, supplies, and ordering information.
hp customer support
Software programs from other companies might be included with your HP PSC. If you
experience problems with any of those programs, you will receive the best technical
assistance by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call.
1 Make sure that:
a. Your HP PSC is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2 Reset your HP PSC:
a. Turn off the HP PSC by using the
On button located on the front panel.
b. Unplug the power cord from the back of the device.
c. Plug the power cord back into the HP PSC.
d. Turn on the HP PSC by using the
On button.
3 For more information, check the HP website at:
www.hp.com/support