HP Photosmart A520 Series - Manual (Page 52)

The document or photo did not print using the selected default print settings
Cause: The printer default settings may be different than those in the software
application. The software application print settings override any that you set on the
printer.
Solution: From the software application's File menu, select Print, then click
Properties and choose the desired print settings.
The printer did not print borderless photos
Cause: The printer cannot print borderless photos on all sizes of paper. You need
to select a paper size that supports borderless printing.
Solution:
1. Open the Printer Properties dialog box. For more information, see
“Printer
Properties dialog box” on page 23 .
2. Click the Printing Shortcuts tab.
3. In the Printing Shortcuts list, click Photo Printing-Borderless, and choose an
appropriate borderless photo paper size.
For more information, see
“Print borderless photos” on page 31 .
Could not save photos from the computer to the memory card
Cause: The memory card may be locked.
Solution: If the memory card has a lock switch, make sure it is in the unlocked
position.
Printing is very slow
Cause:
•
You may be printing a high-resolution image. These take longer to print.
• You may have chosen Maximum dpi.
• The system resources may be too low. You may have chat, music download, or
virus software running in the background.
• You may be using outdated printer software.
• A page may be drying in the output tray.
Solution:
•
In the Features tab of the Printer Properties dialog box, set the Print Quality to
Best or Normal instead of Maximum dpi, and try printing again.
• See “View estimated ink levels” on page 39 for information on checking the level
of ink in the print cartridge. Replace the cartridge if necessary.
Printing and hardware issues 51